Welcome!
ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, June 19th, 2026. We will resume regular U.S. support hours on Monday, June 22nd, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Hyunglok Chung |
Core Lab Manager
|
hchung2@houstonmethodist.org
|
||
| Yoon-Kyung, Shim |
Research Technician III
|
Shim, Yoon-kyung <yshim@houstonmethodist.org>
|
Drosophila Core
|
|
| Andrew Kim |
Research Technician I
|
Kim, Andrew S. <askim@houstonmethodist.org>
|
Drosophila Core
|
