* * * Happy Holidays from the iLab Support Team * * *

 We are here to support you through the season, with holiday closures varying by region:

• US & Canada / APAC: Closed Dec 25–26 (return Dec 29) and Jan 1–2 (return Jan 5)
• EU: Closed Dec 24–26 (return Dec 29) and Dec 31–Jan 1 (return Jan 2)

 We're fully staffed on all other days and ready to assist!

 For urgent matters:

Add “Urgent” to your ticket or email subject, or press “1” when prompted on the iLab Support phone and we will prioritize your request first.

Wishing you warmth, rest, and joyful moments this holiday season, wherever you are in the world! 

IMPORTANT: As a result of the transition from MARS to Workday, iLab funds will look different beginning Monday, December 22. 

For any questions regarding iLab, please reach out to Andrew Cobb at acobb@houstonmethodist.org. 

For any other questions, please reach out to Alecia Rister at arister@houstonmethodist.org. 

A crosswalk of your funds from MARS to Workday will be provided prior to this date.  Thank you.